In this article, you will learn the following
1) Why are there so many toxic bosses out there
2) Why As an Employee - You Are Sure To Work For An Emotionally Insecure Bully
3) 7 Signs of Bosses with Unrealistic Expectations in the Workplace
4) 54 Ways To Manage Your Boss's Expectations From You - Effective Practical And Simple Ways Based On Human Psychology
5) 10 Personality Traits To Look For To Understand And Finetune Your Approach To Dealing With Different Types Of Bosses
6) 39 Ways How Great Leaders Manage Employee Expectations
7) 11 Tips for managing client expectations
8) You can also read my following articles for most practical, simple and implementable do-it-yourself tips on these and more - among the 900+ blogs in my two websites and 2000+ answers on my Quora page
1. How to be a Great Boss
2. Dealing with insecure Bosses
3. Getting a toxic person out of your life
4. Dealing with emotionally insecure people
5. 48 Tips How to Recognize and Deal with Jerks and Assholes Effectively
6. 70 tips dealing effectively with bullies
7. 70 tips communicating bad news to your boss customer employee
8. 60 tips how to assertively Push back when you are getting pushed
9. 70 intelligent ways to deal with people with Big-EGOs
10. 48 signs you are dealing with low intelligence person
11. 30 ways handling fickle minded and indecisive people
12. 40 Tips How to Stop Being Defensive Why We Become Defensive
13. 72 Tips Mastering Burnout: Comprehensive Guide to Recognizing, Preventing, and Recovering from Work Stress
Ways to Manage Your Boss's Expectations and How to Deliver Superlative Performance at Work
Do you want to reach the topmost leadership position in your professional career?
Then you must master the art of managing your boss's expectations.
In most jobs, there is usually a designated Boss, and if you are in business, your ultimate boss is your customer. The same rules apply in both situations.
For those lucky ones who have emotionally secure and competent bosses – you need to deliver more than what is expected of you – to make your boss impressed with you.
But you are more likely to work for at least one highly insecure and toxic boss in your lifetime [if you are lucky] – because some people find difficult bosses in multiple jobs – at times they land up in situations where they have a boss who is worse than their previous ones.
In today's' fast changing, disruptive, highly ambiguous, volatile, brittle world – where evolving technologies are making many-many jobs and your existing skillsets and expertise completely obsolete & totally outdated.
And if you also take into account the scarce availability of jobs in the job market which is shrinking fast [at least for India] – as a resulting consequence – just to retain their own jobs – the bosses - are saying yes even to the utmost unrealistic expectations of their superiors.
And when your boss accepts highly unrealistic targets – you too would discover that - your ASSIGNMENT list is growing and changing rapidly, and your performance targets are increasing to a level where even putting 12 hours a day 365 days is not enough.
With all the aforesaid conditions – you may additionally - have an overly demanding boss – who measures everyone with his level of competence.
Many bosses don't understand what support and resources - you need to deliver results – still they keep pushing you for impractical deadlines and other targets.
Most of the insecure bosses become highly demanding bosses – and they are completely out of tune with what time and other resources are needed to achieve the objectives – that they are demanding from their juniors.
These insecure bosses – because they can't manage their own senior's expectations – are in turn making their junior's life miserable and creating mass burnout and high turnover culture.
Insecure bosses also lack empathy and don't have much interest in your well-being, and rarely acknowledge your contribution, especially when you have delivered an almost impossible target.
BUT they in many cases - walk away with the credit and honors for your efforts.
Overly demanding insecure bosses fall under the categories of – micromanagers, bullies, jerks, toxic, difficult, arrogant, manipulative and egoist, to name a few types.
These types of bosses are extremely difficult to work with - because their behaviors spike your stress to unprecedented levels – and as a result - your effectiveness, productivity and quality of work will suffer big time.
When you work for one of these types of bosses - you feel like you are being set up to fail.
You may have relevant facts, experience and expertise to lead the project YET you will be under tremendous pressure to dance to their tune.
Arguing with these people is counter-productive, dangerous and will undermine your wellbeing – especially if you need the job and don't have any fallback arrangements.
Caving in or changing jobs – may not be the best solution for you in the long term.
Because you will encounter this type of people everywhere.
Therefore to remain sane and growing – YOU MUST LEARN HOW TO DEAL EFFECTIVELY WITH - micromanagers, bullies, jerks, toxic, difficult, arrogant, manipulative and egoist.
If you can find your own healthy method of dealing with these types of people [out of the various methods, you can choose what works best with your personality].
In this article – I have given tips on how to deal with and manage the expectations of your Bosses PLUS If you are a Boss - then how make your junior your best asset & source for delivering high quality work and targets.
Managing expectations is the art of creating a delicate balance between the level of goals – if the goals are too high, there would be failures and disappointments - and if they are too low, you team can become complacent and undeforming.
Your people must have clarity of - what is expected of them and what is acceptable and what is not.
When Expectations are Not Set and there is no accountability – these triggers - employees feeling unsafe, uncared for, and unsure about their role in the workplace.
Managing expectations at work can be crucial to the following
1. Creating a better work-life balance
2. Establishing a workable and less stressful work atmosphere
3. Improve productivity and efficiency
4. Building healthy professional relationships
5. Supporting mental health
6. Increasing confidence
7. Enhancing communication
8. Creating accountability
9. Setting realistic goals, etc.
An important part of knowing how to manage expectations at work is also about managing client expectations – it is second only to the employee relationship, employee engagement and employee satisfaction.
Great bosses take care of this entire mechanism — by clearly setting expectations, agreeing on reasonable deadlines, inviting your feedback and questions, and letting you know frequently how you are doing.
Unfortunately [for Most of us] – only a few lucky ones get to work under the great bosses.
Although to work for an unrealistic leader is so frustrating - You must understand this fact – that for as long as you stay in the job – you are responsible for helping your team and your boss become successful and achieve as much of the organization's objectives as possible - while maintaining your sanity and self-respect
7 Signs of Bosses with Unrealistic Expectations in the Workplace
1. Perfectionism in All Tasks - Expecting all tasks to be completed without errors – Great leaders or managers focus on continuous improvement and excellence
2. Expecting that everyone on a team or the organization will always agree - Great leaders or managers promote open communication and healthy disagreement
3. Assuming every situation in the workplace will be fair - Great leaders or managers encourage employees to be adaptable and focus on what is within their control and take the external and human factors into their decision making and solutions
4. Believing that teamwork always will function smoothly - Great leaders or managers create a work culture of problem-solving and collaboration to address challenges
5. Assuming all is well and expecting that emotions like stress or frustration should never be expressed as they can hinder workplace well-being - Great leaders or managers facilitate the creation of appropriate outlets for discussing and managing emotions -Employees and leaders need to the signs of unrealistic expectations to prevent undue employee stress and burnout
6. Assuming that everyone in the team knows everything without clear communication - Great leaders or managers create an environment where employees feel free to initiate direct and clear (work-related) communication with fellow team members – to avoid rumors and misunderstandings - Actively managing expectations is important for maintaining a healthy and productive workplace.
7. Assuming that commitment or motivation of employees happens automatically - Great leaders or managers set clear, realistic goals and regularly check in on progress and give constructive feedback to avoid disengagement.
54 Ways to manage your Boss's expectations from You - Effective Practical and simple ways based on human psychology
1. If possible, have a candid conversation and discussion with your boss – to understand clearly and in detail
2. What your boss expects from you – write this as exhaustively as you can
I. Describe your goals as you understood and add additional bullet points on any specific tasks, projects, and deliverables
II. Then ask your boss for his/her feedback and also to add, modify and confirm
III. Understand the Full Scope of Assigned Tasks -When a task is assigned, take time and understand what is required of you and the exact deadline
IV. Create role and goal clarity with crystal clear performance metrics like KPIs, review, appraisal and feedback mechanism – support needed in terms of resources, learning and development, skill upgradation, competency enhancement
V. Discuss potential career trajectories within the firm and the steps needed to get there - Clearly define what is required for the employee to move up the career ladder – clarify on the potential future roles and the experience and skills required for those roles
VI. Then create a priority list of tasks, assignments and projects with timeline and milestones
VII. If you are confused or unclear about anything, clarify
VIII. Find out – if possible – what parameters he/she gets evaluated by his/her superiors – FIND WAYS TO HELP YOUR BOSS ACHIEVE THAT - Identify how you can help your boss succeed
3. If possible – make these types of meetings – a regular affair - monthly, bi-monthly or whatever is practical and possible - Do this at whatever frequency makes sense
4. Also finalize – what type of updates you will be giving to your boss and on what frequency
5. ALWAYS under promise AND overdeliver – this is the most important aspect of managing expectations of others
6. Resist the temptation to promise to deliver whatever your boss asks
7. Create careful buffers on quantity, quality, and time - Then deliver better, more and faster than you what you committed - leave your boss positively surprised [even if internally]
8. Review regularly with your boss Solicit specific feedback on what and how you have done
9. Initially this might look too formal and might even feel awkward at first - but if you follow this – you may find that you and your boss have become used to this process
10. BUT please don't expect all this to go smoothly – as it is not about your effectiveness BUT it is more about your boss's emotional disposition – you may find they get mean, more demanding and may show little appreciation
11. ACCEPT THAT THIS WILL HAPPEN – just don't take these personally
12. Learn to Manage your mental, emotional and physical aspects – by Learning, sharpening and strengthening the portfolio of the tools and ways – that works for you to manage your stress, pressures & demands of the job – to avoid fight-flight-freeze mode
13. In those situations – where your boss does not agree – learn the JUDO Technique - Agree in principle
14. Then use the greatest lawyer's technique – of agreeing with the opposition and showing why yours is better by showing and sharing the data, facts and consequences of both the perspectives – yours and bosses
15. But this has to be done in subtle way – so as not to irritate your boss's Ego
16. You can use the technique of making it look as if what you are suggesting is actually something that they themselves were talking about
17. Many times – it could be your understanding that needs adjustment – because your boss did not convey their rationale clearly to you
18. Polish your abilities to sense through your intuition - to Gauge whether your techniques are gaining traction with your boss or not
19. Learn & assess your boss's dominant style and approach – that is whether he/she is a visual, auditory or kinesthetic person – design your presentation accordingly
20. Learn not to take your boss's behavior personally - A demanding boss is focused on delivering results to his or her boss
21.Realize that an overly demanding boss may have their own overly demanding boss looming over them
22. Try to find why your boss is being so demanding – is it because of the pressure from his/her or Top leadership to meet certain objectives OR it could be a personality issue
23. Based on the above – you have to modify and finetune approach and techniques
24. In case your boss is also working to meet a goal or juggling multiple deadlines – you need to ensure that you support in every positive and practical ways AND also giving your boss high-level updates
25. But if you have the talent and you are performing and delivering more than what is expected of you – then you don't have to be a martyr and take responsibility for things that are out of your control
26. You also need to master assertiveness and learn the fine art of saying No appropriately
27. Understand that in case of confrontation - Approach your boss with a calm, professional and rational attitude KEEPING IN MIND – how valuable you are to the organization as well as your boss and it would be very expensive and time-consuming to replace you
28. You need to learn to Gently confront the boss – by keeping your wits and a sense of humor to simmer any existing tension
29. Please understand that you need to choose a correct time and opportunity to talk with your boss – because a lot of your success also depends on timing of your discussion as also how to manage the discussions despite your boss's behavior or tantrums
30. Listen carefully – if you are not clear about anything - ask clarifying questions
31. At the end of your meeting – check for your understanding by repeating and paraphrasing what was discussed – to Set mutual expectations and priorities
32. Give an estimate of how long it will take and what you need to complete it -also give him/her how these new expectations & assignments would affect your other ones and what deadlines you might miss as a consequence
33. Ensure coming to an agreement and understanding - before you leave
34.Be a problem-solver - not a problem-highlighter
35.Stay positive – show your commitment to delivering the best results
36.Come prepared to present your boss with potential solutions to show that you have the same sense of urgency as they do about projects- if you expect encountering obstacles in completing a project – highlight that while showcasing your solutions
37. In case you have some ideas on ways to improve workflow or encourage the team to ramp up performance -approach your boss – and share as if that is what he/she indicated that he/she wanted – you should not focus on getting credit for your ideas at this point
38. Learn to Praise your boss sincerely for anything positive that he/she displays or brings to the table
39. Use positive reinforcement - flag your successes for your boss - Celebrate successes
40. 10 personality traits to look for to understand and finetune your approach to dealing with different types of bosses
I. Sharpen your observation and intuitive skills to Understand your boss's personality – you may look for following 5 traits
II. Are they detailed oriented OR want everything in nutshell
III. Are they focused on finishing meetings on time OR want to extend meetings
IV. Are they morning person or evening person
V. Are they introverted or extroverted
VI. Are they visionaries OR are okay with incremental improvements
41. Whenever you approach them – ensure that you Bring solutions - and not just the problems – therefore When you run into a problem which is beyond you – think for probable solutions and practicality of these solutions
42. Seek to add value to your boss – find ways by which they can impress their bosses
43. Proactively Raise Flags when you see any emerging issues - Provide timely Updates
44. Renegotiating A New Way -Seek Guidance
45. Put the best interest of the boss and the organization first
46. Learn how you can motivator others – use some these on your boss – albeit subtly
47. Learn How to Manage and strengthen your relationship and trust with your boss and other seniors as well as your peers and junior
48. You can Say No to certain unrealistic expectations demands and requests tactfully
49. Ask questions – like the urgency, the priority the consequences, the deadline, etc.
50. Ask - Can I get back to you on this once I review all my current deliverables OR can you give me an hour a day or so on - Don't Rush to agree
51. Understand the request and review the expectations
52. Propose a reasonable compromise – suggest alternative solutions
53. Explain the consequences of accepting and acting on your boss's latest request - like – how it may create a dominos effect by sharing how it may jeopardize another urgent task you are working right now – use logical and factual evidence to make the person realize why their expectation is unrealistic and what they can do to make it realistic and why your suggestions is the best for them
54. Make it a habit of communicating and setting expectations early stages of a professional relationship - to create healthy boundaries
55. READ MY FOLLOWING BLOGS IN SUCCESS UNLIMITED MANTRA WEBSITE
I. How to be a Great Boss
II. Dealing with insecure Bosses
III. Getting a toxic person out of your life
IV. Dealing with emotionally insecure people
V. 48 Tips How to Recognize and Deal with Jerks and Assholes Effectively
VI. 70 tips dealing effectively with bullies
VII. 70 tips communicating bad news to your boss customer employee
VIII. 60 tips how to assertively Push back when you are getting pushed
IX. 70 intelligent ways to deal with people with Big-EGOs
X. 48 signs you are dealing with low intelligence person
XI. 30 ways handling fickle minded and indecisive people
XII. 40 Tips How to Stop Being Defensive Why We Become Defensive
XIII. 72 Tips Mastering Burnout: Comprehensive Guide to Recognizing, Preventing, and Recovering from Work Stress
39 Ways How Great Leaders Manage Employee Expectations -Steps to follow if You are the Boss for optimizing employee, vendor and customer engagement and creating high performing teams
1. Focus on creating Healthy work environment – by putting efforts to know what your employees expect from - their jobs, their managers, you as their boss or from the organization
2. Identify what you can do to align the employee expectations with organizational objectives – both long and short term
3.Identify the gap between what is needed and what you are doing as a leader actively to manage employee expectations
4.Identify Unaddressed employee expectations that is lowering the morale of employees and also making organizational image take hit
5. Hold yourself and others accountable - to help improve output by creating a system that positively encourages feedback.
6. Employee engagement is one area where you cannot take the approach - if it's not broken, don't fix it.
7. Employee expectations cannot be left to the old-fashioned mindset that employees should be happy with whatever their job is giving them – because if you ignore it soon it makes become unmanageable
8. Cultivate self-awareness about your expectation patterns and how they compare to the realities of situations
9. Learn to set realistic expectations and achievable stretch goals
10. Make your organization a learning organization and make it a culture of Learning from experimentation and experiences
11. Initiate regular open dialogue to address goals, concerns, and updates early
12. Engage team members in collaborative decision-making to build accountability and shared ownership.
13. Learn to communicating transparently and clearly – the constraints and priorities.
14. Document all plans, deliverables, and responsibilities in accessible, straightforward language.
15. Involve employees in expectations setting as well as in decision making and problem solving
16. Clearly define the roles and responsibilities of each employee - From the very first job interview to their last day at work
17. Be direct and honest with the employee about the responsibilities and challenges their job comes with
18. Discuss openly and in detail the physical and/or mental demands, the work environment and potential stressors they should be prepared for.
19. Clearly state to the new employee exactly what your expectations are and make sure to repeat them over and over as you orient and on board them into their new job – this same discussion also has to happen - when the employee takes on a new role in the company, where they are moving up, down or sideways in your organizational structure.
20. Make employees see how they are contributing towards the big picture - Have a deep conversation about the company culture, paying specific attention to focusing on the employee's particular role in organization
21. Connect with the employees by being an example of the culture that you want to have in the organization
22. Create and develop leaders - Help them become better – challenge them to be their best
23. Train them – delegate them, empower them, trust them and give them the freedom of taking their own decisions
24. Stop micromanaging them
25. Create opportunities for your employees to develop their skills
26. Support their growth by helping them with further studies and regularly sending them to industry conferences
27. Offer more flexibility at work – stop focusing on timings – FOCUS ON DELIVERABLES AND QUALITY
28. Appreciate and recognize them more often – create a virtuous circle to make your employee know that their hard work or great ideas are appreciated and rewarded
29. Create room for more involvement and creativity
30. Be respectful and friendly but within professional boundaries
31. Provide feedback that tells them what they can do to reach their goals and professional positions - Use a range of feedback mechanisms
32. Express gratitude to employees - when they have gone above and beyond
33. Promote curiosity - Instead of assuming that others have the same knowledge and perspective - be curious about their outlook, and you will also find common ground
34. Showcase how expectations reflect your company culture
35. Proactively address employee challenges and offer support
36. Be transparent with changes in expectations
37. When priorities shift - maintain transparency and communicate them to everyone involved
38. Reach out to people with potential but are struggling to adjust to new expectations to boost their overall job satisfaction and employee morale
39. Find ways to Consolidate the relationship between your leaders and their reports
11 Tips for managing client expectations
1. Find & understand your client's – unmet needs, emerging needs, satisfaction levels and future expectations
2. Ask very specific and focused questions to gain a clear understanding of their expectations and how you can meet them
3. Very early in the very beginning of your relationship with a new client – make them understand – what you will be delivering and What can be delivered at additional cost
4. Give detailed list of deliverables with milestones and deadlines – these should be reviewed with the client before you start executing the contract - to ensure that expectations are clear at both end
5.You can review this with your client and answer any questions they may have before you begin the project.
6. Do a pilot launch or kick-off event – to make both stakeholder experiences the deliverables and timelines - This also gives the opportunity revisit and create corrective measures and adjustment in the expectations
7. Get to know the client personally - understand your client's personal goals, interests and values
8. Create a contract that details the expectations of the client and of the business - to eliminate confusion and conflict and misunderstanding
9. Be clear about what is possible and what is unrealistic - Don't be afraid to walk away
10. Make sure that your client is aware – the complete scope as far as deliverables are concerned
11. If your clients change their demands after agreeing to a contract – unless it is within reason – EITHER you have to renegotiate OR walk away if their new demands are unreasonable.
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54 Ways to manage your Boss's expectations from You - Effective Practical and simple ways based on human psychology
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Discover proven strategies to effectively manage your boss's expectations, exceed performance goals, and thrive in any work environment.
Uncover the underlying reasons behind toxic boss behavior and learn how to identify and address these destructive patterns
Understand the psychology of emotionally insecure bosses and learn how to navigate their challenging behavior to maintain your professional well-being.
Learn 54 practical and actionable tips to effectively manage your boss's expectations, based on a deep understanding of human psychology.
Unlock the secrets to mastering workplace dynamics! Learn how to manage your boss's expectations and deliver exceptional performance, identify and deal with toxic and emotionally insecure bosses, and discover practical tips and strategies for professional growth and leadership success
Learn how to navigate challenging boss dynamics, meet unrealistic expectations, and excel in your career. Discover practical tips and strategies to reduce workplace stress and boost your performance.
Uncover the root causes of toxic boss behavior. Learn how to identify red flags and protect yourself from workplace bullying. Discover strategies to deal with difficult bosses and improve your work environment
Identify the warning signs of unrealistic boss expectations. Learn how to set boundaries, communicate effectively, and manage your workload to avoid burnout.
Discover a comprehensive guide to managing your boss's expectations. Learn practical tips and strategies to improve your work-life balance, reduce stress, and boost your productivity.
Explore the psychological reasons behind bossy behavior. Learn how to recognize the signs of emotional insecurity in the workplace and develop effective coping mechanisms.
Discover proven strategies to effectively manage your boss's expectations, reduce workplace stress, and excel in your career. Learn how to prioritize tasks, communicate effectively, and deliver exceptional results.
Uncover the underlying reasons for the prevalence of toxic bosses and learn how to identify and cope with these harmful individuals.
Identify the warning signs of bosses with unrealistic expectations and learn how to set boundaries, prioritize tasks, and maintain your sanity.
Discover a comprehensive toolkit of practical strategies to effectively manage your boss's expectations, improve your work-life balance, and achieve career success.
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